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Questions, compliments, or just want to say hello — we’re here for you.

How Can We Help?

Our team typically responds within 24 hours. For order issues please have your order number ready.

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Email Us

hello@airalove.com
support@airalove.com

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Location

Chicago, Illinois
Shipping Nationwide

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Support Hours

Mon – Fri: 9am – 6pm
Saturday: 10am – 4pm
Sunday: Closed

Send Us a Message

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Quick Answers

Frequently Asked Questions

How long does shipping take?

Standard shipping takes 3–5 business days.

What is your return policy?

We accept returns within 30 days of delivery for unworn, undamaged items in their original packaging. Contact us and we’ll send a prepaid return label.

Is your jewelry hypoallergenic?

Most of our pieces are made with hypoallergenic materials. Each product listing specifies the materials used. If you have a specific allergy concern feel free to reach out before ordering.

Do you offer gift wrapping?

Yes! All AIRALOVE orders come in a beautiful gift box.

Can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Contact us as quickly as possible and we’ll do our best to help.